Teeth whitening cost and customer service

There are times when the lowest price isn’t the best price. Cutting teeth whitening cost can cost you even more. Learn from the mistakes of others.

In the following story Denise’s teeth whitening kit cost much less. She made a mistake any one of us could and now it will cost her even more to correct the problem.

“Tammy and Denise had been friends for a long time. To enhance her appearance Tammy decided to whiten her teeth. Concerned about the cost she decided to try one of the home tooth whitening kits. She learned that custom fitted trays with 22% carbamide peroxide gel provide best combinations of teeth whitening quality, comfort, and safety. She found a product with a relatively good price sold by reputable company. Pleased with the results, she recommended tooth whitening to her friend Denise.

Denise liked Tammy’s new “white smile” and decided on the same kind of product. She didn’t know much about teeth whitening but Tammy’s new face convinced here immediately. She found a company selling the same kit for less than half the price. She ordered it from them. The product arrived. It turned out there was a problem. This whitening kit wasn’t the one she ordered. By mistake (or not) they sent her a different kit. Denise realized the problem. She tried to replace the kit but customer service was virtually unavailable. No phone numbers, no replies to email messages.”

Did you know only about 50% of the online teeth whitening kit providers have a phone number on their websites?

When buying custom fitted whitening trays good customer service is especially important. You will have to send your impressions back for lab processing and they will have to send you the trays. For these products most of the teeth whitening cost comes form the custom trays. Make sure you get what you pay for.

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